At OPS Royale Palace Convention Centre, we respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website, contact us, or enquire about our venue and event services.
By using our website, you agree to the practices described below.
Information We Collect
When you interact with our website, we may collect information that you voluntarily provide, such as:
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Name
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Phone number
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Email address
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Event or function details
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Preferred date or venue requirements
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Messages or enquiries submitted through our website
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Any other information you choose to provide
We may also automatically receive limited technical information, such as your browser type, device information, IP address, pages visited, and general website usage data.
How We Use Your Information
The information we collect may be used to:
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Respond to your enquiries and requests
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Provide information about our halls, facilities, and services
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Discuss event availability and requirements
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Communicate with you regarding your enquiry
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Improve our website and visitor experience
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Maintain website security and prevent misuse
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Meet applicable legal or administrative requirements
We use your information only for legitimate business and service-related purposes.
Enquiry and Contact Information
If you submit an enquiry through our website, the information you provide may be used by our team to respond to your request.
We may contact you by phone, email, or other details you provide in connection with your enquiry.
We do not sell your personal information to third parties.
Cookies and Website Technologies
Our website may use cookies or similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
Cookies may help us remember certain preferences or understand how visitors interact with our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Third-Party Services
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Our website may use third-party services or tools, such as website analytics, maps, embedded videos, social media features, hosting services, or other technologies.
These third parties may process certain information according to their own privacy policies and terms. We recommend reviewing the privacy policies of third-party services when you interact with their content or services.
Embedded Content
Some pages may contain content from external websites, such as maps, videos, social media posts, images, or other embedded features.
When you interact with such content, the third-party provider may collect information or use cookies according to its own policies.
How We Protect Your Information
We take reasonable administrative, technical, and organisational measures to protect the information we receive from unauthorised access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to enquiries, maintain business records, comply with applicable legal obligations, or resolve disputes.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
Sharing of Information
We may share information only when reasonably necessary to operate our website, respond to your enquiry, provide requested services, maintain security, or comply with legal obligations.
We do not sell, rent, or trade your personal information for unrelated marketing purposes.
Your Privacy Choices
You may contact us if you wish to:
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Ask what personal information we may hold about you
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Request correction of inaccurate information
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Ask about the use of information you have provided
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Request deletion of information where applicable
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Withdraw a communication preference
Some information may need to be retained where required for legal, security, accounting, or legitimate business purposes.
Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly request or collect personal information from children through the website.
External Links
Our website may contain links to other websites or online platforms.
We are not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of those websites before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact OPS Royale Palace Convention Centre through the contact details provided on our website.
OPS Royale Palace Convention Centre
Near Tirur, Kerala, India
Website: opsroyalpalace.in
We value your privacy and appreciate the confidence you place in OPS Royale Palace Convention Centre.